Outdated browser

You are using an outdated Internet Explorer (IE) browser. In order for the website to be displayed correctly, you need at least IE 9.


Download Internet Explore

This data privacy statement clarifies the nature, the scope and the purpose of the processing of personal data (hereafter referred to as "data") within our company and the websites, functions and contents affiliated with it as well as external online presences, for example our social media profile (hereafter collectively referred to as "online offer"). With regard to the terminology used, for example "processing" or "person responsible", we refer to the definitions in Article 4 of the general data protection regulation (DSGVO).

Person responsible

HUG AG
Neumühlestrasse 4
6102 Malters
Burri, Stefan
Mail: datenschutz@remove-this.hug-familie.ch


Access data

When you visit our website, by default our web server stores the following data as "server log files":

  • Date of access
  • Amount of transmitted data in bytes
  • Source/referring page that took you to the site
  • Type of browser and operating system used
  • IP address that was assigned to you by your internet service provider.

The data collected is only used for statistical analyses and to improve the website.

Handling of personal data

The website operator collects, uses and shares your personal data only when the statutory framework permits this or when you have consented to the collection of the data.

Personal data is all the information that serves to determine your person and can be traced back to you.

Types of data processed:

  • Inventory data (e.g. names, addresses).
  • Contact information (e.g. email, telephone numbers).
  • ontent data (e.g. text entries, photographs, videos).
  • Usage data (e.g. visited websites, interest in contents, access times).
  • Metadata/communication data (e.g. device information, IP addresses).

Handling of contact information

When you contact us through the integrated contact form on our internet site, your information will be saved so that, upon your request, we can access it for processing and feedback. The data will not be shared with third parties without your consent.

Cookies

When one uses our website and customer applications, we save data packages on the user's computer that are known as cookies. This technology is needed in order to identify users and show customised information and customer applications as well as to ensure access to customer data and obtain information about the immediate use. Users can prevent the storing of cookies by adjusting the settings in their browser accordingly. However, this can impair the use of our website and customer applications or render their use impossible.

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. Google Analytics uses what are known as cookies, text files that are stored on your computer and make an analysis of the use of the website possible. The information generated by the cookies about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there.

Google will use this information to analyse your use of the website in order to compile reports about website activities for the website operator and to render additional services related to website and internet usage. Google will also transmit this information to third parties insofar as this is required by law or if third parties process this data at the behest of Google. Under no circumstances will Google associate your IP address with other Google Inc. data. You can prevent the installation of cookies by adjusting your browser software settings accordingly. However, we would like to point out that if you do so, you may not be able to make full use of all of the functions on our website.

Furthermore, Google offers a deactivation option for the most common browsers that gives you more control over which data is collected and processed by Google. Should you activate this option, no information about the website visit will be transmitted to Google Analytics. However, activation does not prevent information from being transmitted to us or to other web analytics services we may use. The following link will provide additional information about the deactivation option that Google offers and how to activate it: https://tools.google.com/dlpage/gaoptout?hl=de.

Google Maps

This website uses Google Maps API, a map service of Google Inc. ("Google"), to display an interactive map and to create route maps. Google Maps is run by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing and use of the data automatically collected by Google Inc., its representatives and third parties. The terms of use for Google Maps can be found here: https://www.google.com/intl/de_de/help/terms_maps.html.

Hotjar

This website uses functions of the web service Hotjar, a web analysis tool from Hotjar Ltd., Level 2, St. Julians Business Centre, 3, Elia Zammit Street, St. Julians STJ 1000, Malta. Hotjar uses what are known as cookies, text files that are stored on your computer in order to be able to measure and analyse user behaviour such as mouse movements, clicks and scroll height on our website. More about the data processing by Hotjar can be found here: www.hotjar.com/privacy.

Use of social media plugins

Facebook

Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated on our pages. You can recognise the Facebook plugins on the Facebook logo and the "like" button on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins. When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook is thereby notified that you have visited our site using your IP address. If you click the Facebook "like" button while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. Facebook can thereby associate the visit to our pages with your user account. We would like to point out that as the provider of these pages we do not receive any information about the content of the data transmitted or its use from Facebook. Additional information about this can be found in Facebook's data privacy statement here: https://de-de.facebook.com/policy.php.

If you do not want Facebook to associate the visit to our pages with your Facebook user account, please log out of your Facebook user account.

Instagram

Plugins from the social network Instagram, 1601 Willow Road, Menlo Park, CA 94025, USA, are integrated on our pages. When you access a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram's servers. The content of the plugin will be transmitted by Instagram directly to your browser and embedded into the page. By means of this embedding, Instagram is notified that your browser has accessed the corresponding page on our website, even if you do not have an Instagram profile or are not logged into Instagram. This information (including your IP address) will be transmitted directly from your browser to an Instagram server in the USA and stored there.

When you are logged into Instagram, Instagram can directly associate the visit to our website with your Instagram account. When you interact with the plugins, for example with the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. Furthermore, the information is published on your Instagram account and displayed to your contacts there.

The purpose and scope of the collection of data and the further processing and use of the data by Instagram as well as your rights relating thereto and settings options to protect your privacy can be found in Instagram's data privacy policy: https://help.instagram.com/155833707900388.

If you do not want Instagram to directly associate the data collected through our website with your Instagram account, you must log out of Instagram before visiting our website.

YouTube

On our internet pages we use the social media plugin from YouTube, which belongs to Google Inc. and is located in San Bruno, California, USA. Accessing internet pages that contain such a plugin establishes a direct connection from your browser to YouTube's servers, and as a result log data is transmitted and stored. In addition, when you are logged into your YouTube account, it is possible for YouTube to associate your visit with your YouTube account. Additional information about the purpose, scope and further processing and use of the data by YouTube as well as your rights relating thereto and options to protect your privacy can be found in YouTube's data privacy policy: https://www.google.de/intl/de/policies/privacy.

Information, rectification, deletion

Upon request, you may obtain free of charge information about which personal information about you has been stored. As long as your wish does not conflict with a legal obligation to retain the data (e.g. data retention), you have the right to rectify incorrect data and to block or delete your personal data.

Rights of the persons concerned

In accordance with Article 15 of the GDPR, you have the right to request confirmation as to whether your personal data is being processed and to information about this data as well as additional information and a copy of the data.

In accordance with Article 16 of the GDPR, you have the right to request the completion of your personal data or the rectification of incorrect data related to you.

In accordance with Article 17 of the GDPR, you have the right to request that your personal data be deleted immediately or, alternatively and according to Article 18 of the GDPR, to request that the processing of the data be limited.

In accordance with Article 20 of the GDPR, you have the right to request that your personal data that you have provided us be given to you and that it be transmitted to other responsible persons.

Furthermore, in accordance with Article 77 of the GDPR, you have the right to lodge a complaint with the responsible supervisory authority.

Right of cancellation

In accordance with Article 7 paragraph 3 of the GDPR, you have the right to withdraw consent at anytime in the future.

Relevant legal bases

In accordance with Article 13 of the GDPR, we inform you of the legal bases for our data processing. If the legal basis is not stated in the data privacy statement, the following applies: The legal basis for obtaining consent is Article 6 paragraph 1 lit. a and Article 7 of the GDPR; the legal basis for processing to perform our services and implement contractual measures as well as respond to enquiries is Article 6 paragraph 1 lit. b of the GDPR; the legal basis for processing to fulfil our legal obligations is Article 6 paragraph 1 lit. c of the GDPR; and the legal basis for processing to protect our legitimate interests is Article 6 paragraph 1 lit. f of the GDPR. In the event that vital interests of the person concerned, or another natural person requires the processing of personal data, Article 6 paragraph 1 lit. d of the GDPR serves as the legal basis.

Malters, December 20, 2018

Our brands

HUG uses cookies to optimize the design and continuous improvement of its website. If you continue to surf the site, you agree to the use of cookies. More information